PERSONAL INFORMATION COLLECTED AND HOW WE COLLECT IT
Personal information is information or an opinion about you or from which you can be reasonably identified. Personal information about users of the Website is collected from information that you provide us directly through the Website. Sensitive information is a form of personal information, and is information or an opinion of a sensitive nature. We will only collect, use or disclose your sensitive information if it is reasonably necessary to carry out our functions or activities and we have your consent. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Information that may be subject to collection in the course of your use of Website includes but is not limited to:
- (a) information that you provide by filling in forms on our Website orposting material or requesting further information. We may also ask you for information when you report a problem with our Website.
- (b) if you contact us, we may keep a record of that correspondence.
- (c) we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- (d) details of your visits to our Website(including, but not limited to, traffic data, location data, weblogs and other communication data) and the resources that you access.
- (e) details of your response to promotional offers we may make from time to time.
- (f) IP addresses and cookies.
- (g) we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and to deliver a better and more personalised service. They enable us:
- (a) to estimate our audience size and usage pattern.
- (b) to store information about your preferences, and so allow us to customise our Website according to your individual interests.
- (c) to speed up your searches.
- (d) to recognise you when you return to our Website.
STORAGE OF YOUR PERSONAL DATA
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USE OF PERSONAL INFORMATION
We use information held about you in the following ways:
- (a) to ensure that content from our Website is presented in the most effective manner for you and for your computer.
- (b) to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- (c) to carry out our obligations arising from any contracts entered into between you and us.
- (d) to allow you to participate in interactive features of our Website, when you choose to do so.
- (e) to notify you about changes to our services and Website.
- (f) to assess the effectiveness of our marketing campaigns.
It is not practicable to outline the details of all third parties to whom your personal information is disclosed however, we may disclose your personal information in any of the ways detailed in this section.
We may disclose your personal information to third parties:
- (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- (b) if we or substantially all of our assets are acquired by a third party, in which case personal data held by it about ourusers will be one of the transferred assets.
ACCESS TO INFORMATION
Those with access to your information, including our employees and the contractors who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
LINKS TO OTHER SITES
We provide links to applications, websites and social media platforms outside of the Website. These linked applications, websites and social media platforms are not under our control, and we cannot accept responsibility for the conduct of companies linked to the Website. Those links are provided for convenience and may not remain current or be maintained. Before disclosing your personal information to any third party linked to us, we advise you to examine the terms and conditions of using that application, website and social media platform and its privacy statement.
Depending on the nature of the change, we may announce the change. However, in any event, by continuing to use the Website following any changes, you will be deemed to have agreed to such changes.
PROBLEMS OR QUESTIONS
We take privacy complaints seriously. We may ask you to put your complaint in writing and to provide details about it. We may discuss your complaint with our personnel and our service providers and others as appropriate.
We will investigate the matter and attempt to resolve it in a timely way. We will inform you in writing about the outcome of the investigation. If we do not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, your complaint may be referred to the Office of the Australian Information Commissioner for further investigation. Details about how to file a complaint can be found at www.oaic.gov.au.
More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au or by email at firstname.lastname@example.org.
CUSTOMISED SOLUTIONS FOR OPTIMISATION
- Optimise business operations.
- Promote efficiency.
- Promote positive scaling.
- Sustainable solutions.
- Turn-key solutions.
- Solutions to cater specific problem areas.
- Technology driven solutions.
- Service driven.
We are always keen to help businesses and individuals. Please forward your queries, and we will be in contact at our earliest.