Administrative assistants engage in various types of administrative support roles. Many businesses are aware that administrative tasks no longer need to be managed inhouse. It is evident that the cost/time saving benefits of outsourcing such services increase the operational efficiency of a business since more capacity can be added.With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we provide a wide range of administrative/ office support staff, that can undertake the following (but not limited to) tasks:

• Administrative assistance
• Clients and sales administration
• Contract administration
• Record management and document control

Great customer service isextremely important to every business regardless of its size. Treating your customers well helps to retain existing customers while attracting new ones. This task doesn’t have to be expensive.Our highly skilled customer service agents can work with your onshore team to help with a wide variety of tasksincluding customer service, retention, issue resolution and business development.With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we provide a wide range of customer service consultants that can undertake the following (but not limited to) tasks:

• Customer retention
• Customer support representatives
• Market research
• Online customer Service
• Reporting
• Technical helpdesk support
• Sales support
• Business development

Many companies record, track and store large amounts of information. The work involves entering large volumes of data accurately into data management/storage systems. Due to industry wide demands, there are a number of businesses sectors that require a large number of data entry staff for effective operations. . Ourhighly skilled data entry staff can help your business’s data entry requirements at a considerably reduced cost. With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we provide a wide range data entry staff, that can undertake the following (but not limited to) tasks:

• Data entry
• Data processing
• Data conversion
• Data cleansing
• Database management
• Data mining
• Catalogue management

At Magnapath we provide live remote and virtual receptionist services which can act as direct extension of your business, connecting your callers to you regardless of your location. They will be like your inhouse receptionist as they handle incoming and outgoing calls, take messages and transfer calls which are just a few of their daily tasks. It makes a great financial sense to outsource these positions where you can save as much as 70% of the cost of having an in-house receptionist. With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we can provide live virtual/remote receptionists to undertake the following (but limited to) tasks:

• Taking inbound and out phone calls
• Customer service
• Taking messages
• Scheduling meeting and appointments

Call Centre staff are the link between your company and its current/potential customers. While they are the first interaction of a new customer, they also play a vital role in maintaining a strong relationship with existing customers. They provide a whole range of services.At Magnapth we pride ourselves in providing outstanding Call Centre staff to suit your business needs. With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

Below are a few of many functions theinbound/outbound call centre agents at Magnapath can offer:

• Customer service
• Sales and telemarketing
• Technical support
• Chat and email support
• Order taking
• Account management
• Complaint handling and escalations
• Debt collection

Accounting department in a company is responsible for managing/reporting financial information of thecompany. Even though this is an integralfunction of any business, you don’tneed anin-house accounting team. Magnapath can facilitate your accountingrequirements with savings up to 60-70% in comparison to having an in-house accounting team. As your company grows, the shared services departmentneeds to grow at the same rate. Hence, you will need to spend more time/cost in hiring additional staff for a task that can be easily outsourced. With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we can provide highly qualified accountants thatcan work remotely withyour team. Here are some (but not limited to) of many accounting functions our accountants can offer at Magnapath:

• Bank reconciliations
• Accountspayable, receivable and general ledger
• Payroll
• Invoicing
• Internal auditing
• Bookkeeping
• Financial reporting
• Debt collection

AccountsPayable staff in a business are responsible for processingpayments receivedfrom creditors in a correct, efficient and timely mannerwhileexecutingday to day financial transactions. This is an area where working autonomously with minimum supervision is required. The business world is getting more and more competitive and it is evident that businesses need ways to improve their services as well as reduceoperating costs. Outsourcing AccountsPayable staff is an alternativeanswer for your company to reduceoperating costs.With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath, our experienced Account Payablestaff have these following skills (and many more):

• Knowledge of accountspayable processes
• Invoicing and invoicing management
• Prepare bills, invoices and bank deposits

Bookkeeping staff are responsible for maintaining a variety of accounting ledgers that are used to produce important financial reports forthe main decision makers of a business.Prior to submitting reports, bookkeepers record transactions, update statements and check accuracy. With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath, our very knowledgeable bookkeepers have the following skills and undertake (but not limited to) the following:

• Proficientin bookkeeping software (QuickBooks, Xero, MYOB etc)
• Proficient in data entry and financial management
• Produce balance sheets and income statements
• Account reconciliations

In order to keep your business operating in a healthy manner, businesses must collect payments for the products/services provided. For a company, requesting clients to honour their unpaid bills can be a tedious, time-consuming andcostly task. In Australia, a debt collecting agent salary can start from AUD55k.Our Collection and Debt Recovery agents maximise the collection of yourdebts with urgencyin a professional and ethical mannerwith a cost saving of up to 70% when compared to hiring staff in Australia. With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath, our very knowledgeable and qualified staffhave the skills (but not limiting to) to perform many debt collection related tasks such as:

• Debt collection/recovery
• Managing high debt accounts portfolios
• Creating effective payment plans to recover debt in timely manner
• Monitoring accounts
• Resolving credit issues for customers
• Reporting on collections

Successful cash-flow management, systematic accounting and compliance with industry regulations are vital to the financial well-being of any business. At Magnapth, we can provide highly skilled accounting staff to facilitate your financial accountingrequirements. Our objective is to enhanceyour business’s financial and operational capacityby simplifying/optimising key processes which will saving you time/money. With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

• Financial reporting
• Dealing with financial transactions
• Generate financial statements
• Comparison of financial results
• Manage and maintain business records

Engineering is an occupation which requires highly skilled staff that covers a vast array of disciplines such as civil, structural, electrical, mechanical, environmental, industrial, electronics and many more. Australia is currently experiencing a vast shortage of engineers due toits rapid growth in many urban and rural areas. With the increase in competitiveness between engineering companies, the most effective cost reduction method is to outsource remotely working highly skilled engineers with Australian experience. There is a large pool of engineers in the Philippines who have Australian experience due to most of theTier 1/2Australian/International companies having offices in the Philippines. This has allowed many smaller to medium size engineering companies to also expand their teams while minimising time/cost. A med-level engineer would cost an average ofAUD95k in Australia. Magnapath can provide highlyskilled engineerswith cost savings up to 60-70% compared to recruiting engineers from Australia. With the use of latest technologies, Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath, we can provide engineers for several disciplines (but not limiting to) as noted below:

• Civil Engineering
• Structural Engineering
• Cost Engineering
• Transport Engineering
• Electrical/Electronic Engineering
• Mechanical Engineering
• Environmental Engineering
• Chemical Engineering
• Industrial Engineering

BIM is a 3D modelling process which facilitatesengineering, construction and architectural professionalsto collaborate/coordinateplanning, design, documentation and constructionphases of a project. At Magnapath, we have the access to a pool of skilled, experienced and dedicated BIM modellers to work on your projects. They have Australian project exposure are in familiar with the relevant standards and specifications. If you are wanting looking to outsource BIM services and have access to a larger pool of employees for your next project, wecan be of assistance. Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

Some of the skills (not limiting to) that our experienced BIM modellers have are noted below:

• Detailing
• Documentation
• Understanding of relevant software packages such as CAD/Revit, Navisworks, Infraworks, BIM 360 etc.
• 3D rendering

Drafters design,draw and document new concepts and products for a broadrange of disciplines such as civil and structural engineering, electrical engineering, mechanical engineering, building services and architectural design to name a few. Your drafting requirements can be now done via highly trained remote drafters that are experienced in Australian and international projects with cost savings up to 70%. Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

Magnapath can provide experienced drafters that can undertake (but not limiting to) the following tasks:

• Civil, structural, electrical/mechanical, building services, architectural drafting etc.
• CAD drafting
• Detailing
• 3D Modelling
• Producing drawings
• 3D rendering

Cost Engineers and Contract Administrators are responsible for monitoring the progress/cost and administration of contracts of construction projects. Your cost engineering and contract administration requirements can be now done via highly trained remote construction engineers that are experienced in Australian and international projects with cost savings up to 70%.Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

Magnapath can provide a team of skilled Cost Engineers and Contract Administration Support staff who are experienced in the following (but not limiting to) areas:

• Construction engineering support
• Project estimates
• Tendering
• Project program management
• Quality assurance
• Occupational health and safety documentation
• Contract administration work
• Cost monitoring
• Contract management support
• Construction support drafting
• Estimating

In a technology services provider,Cloud Engineers focus on tasks such as supporting managing and enhancing high-quality IaaS and Cloud-native services used by staff, customers and partners. They ensure the availability and resilience of cloud-based environments such as AWS and Azure while providing best-practice advice, support and recommendations for supported IT business infrastructure, systems and services. We can provide Cloud Engineers with cost savings up to 70%.Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we can provide Cloud Engineers with the following skills (but not limiting to) noted below:

• Experience working in a ‘Cloud-first’ environments
• Experience managing and supporting a mix of on-premise andcloud based platform workloads and associated systems to agreed service levels
• Experience supporting and building cloud hosted platforms
• Knowledge of Cloud Native concepts and trends
• Experience with MS SQL
• Experience working in an ITIL and Agile environment
• Experience with server patch management processes and tools

Systems Administrators of an organisation will be responsible for effective provisioning, installation/configuration, maintenance and on-going operation of systems and software. Having an inhouse IT team adds to your overall overheads. However, when problems arisehavingaccess to ongoing maintenance at a cost-friendly rate is essential tobusinesses. We can provide System Administrators with cost savings up to 70%.Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we can provide System Administrators with the following skills (but not limiting to) noted below:

• Specify and design information systems to meet defined business needs
• Ensuring the operation and control of IT infrastructure which support IT services and products
• Skills in handling projects of Microsoft 365 Suite
• Experience working on cloud-based environments such as AWS and Microsoft Azure
• Ability to support in the administration of server and network systems
• General IT and Help desk support
• Ongoing maintenance support
• Software upgrades

Software developers are largely responsible for developing both front and back end systems, modification/maintenance of user interfaces for websites and web applications, creation of new system features/functionalities and maintenance of internal databases. They work closely with development teamsthat include developers, UX specialists, business analysts and solution architects to architect solutions to solve complex business problems and deliver using a wide range of information technologies and platforms. We can provide Software Developers with cost savings up to 70%.Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we can provide Software Developers with the following skills (but not limiting to) noted below:

• Design and implementation of cloud-based technologies as Azure and AWS
• Front end development skills such Angular, Vue, React, HTML,JavaScript, CSS etc.
• Experience with database technologies
• Experience with GraphQL, Node, NPM, Git
• Experience with CI/CD processes including DevSecOps
• Knowledge of UX/UI
• Experience working within an Agile environment with continuous deployment

The main function of a web developer is to take responsibility for the company’s web development projects by undertaking web/application development and project scoping/planning. We can provide Web Developers with cost savings up to 70%.Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we can provide Web Developers with the following skills (but not limiting to) noted below:

• Experience with a wide variety of CMS systems (WordPress, Drupal, Magento etc)
• Strong technical skills in PHP, jQuery, CSS3, HTML5, JavaScript and AJAX
• In-depth knowledge of Bootstrap with either LESS or Sass
• Strong experience in implementing responsive design
• Experience using Photoshop for the purpose of turning design files into production files
• Experience using/understanding of modern relational databases such as Mysql, Maria DB
• Perform browser testing and ensure cross-browser compatibility
• Write well organised and sustainable code
• Experience using responsive CMS page builder interfaces

SEO/SEM Specialists manage digital media and analytics covering everything from strategy through to campaign execution, optimisation and reporting. This is a vital role since the data is used to inform strategic decisions to find various ways of improving marketing campaigns. We can provide SEO/SEM Specialists with cost savings up to 70%.Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we can provide SEO/SEM Specialists with the following skills (but not limiting to) noted below:

• Experience in performance tools (Google Adwords, Google AnalyticsCM, DV360, SA360, Google Tag Manager, Steaming Frog, Google Data Studio, GTM etc)
• Create content for EDM’s
• Google Analytics
• Perform keyword research to best optimize the search element of the content calendar
• Perform SEO analysis to look for areas of improvement with the key content areas
• Use industry-leading tools to identify content and link building opportunities
• Undertake technical audits and utilizing key SEO tools such as Moz, Ahrefs, Sem Rush, Search Console
• Increase traffic efficiency, reduce wastage and increase active customers through ongoing optimization
• Good understanding of optimizing CMS based websites for both desktop and mobile
• Comfortable with A/B testing and conversion rate optimization

A website is a window/portal through which your business says ‘hello’ to the world.It is where you invite and give opportunities to your current/potential customers to journey into your business. This is whyit is very important to haveoutstanding contentto attract and reach your target market. Having interesting and relevant content will help improve your website traffic.Hiring a skilled writer to create your content will help you generate more business. We can provide content writers with cost savings up to 70%.Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

Magnapth can providetalented writers to match your business needs with skills ranging from (but not limiting to) the following:

• Blog and article writing
• Newsletter writing and management
• Content writing
• Copywriting
• SEO support
• Digital advertising
• Product description writing
• Online ebooks and offline publications

Graphic designers create visual graphic material to convey messages in an effective and aesthetically pleasuring manner. A good design requires experienced staff and the process can be a repetitive exercise. We can help you source highly skilled graphic designers with cost reductions up to 70%. Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

Magnapth can provide talented graphic designers to match your business needs with skills ranging from (but not limiting to) the following:

• Design webpage graphical content
• Custom design logos, books, catalogues, brochures, signs, magazine covers and other marketing material
• Advertisements
• Annual reports and content
• Social media posts
• Advance knowledge in InDesign, Photoshop, Illustrator, Publisher, PowerPoint etc.

To be successful, a business must know how to connectwith customers. That is why, marketing is one of the key elements in the business world. More than ever, with modern competitive digitalization, it is important to have an effective marketing team that can attract, convert and retain your target market. By outsourcingmarketing,a business can lessen the cost burden for effective marketing while still having the opportunityto usea highly skilled marketing team remotely working for your business with up to 70% cost savings. Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath we provide a wide range of marketing support with experienced staff able to engage (but not limited to) in the following tasks:

• Content Marketing
• Social Media Marketing
• Product/Brand Marketing
• SEO Support

Telemarketers also known as sales representatives, selling products or services over the phone or through web conferencing. Through a more focused approach, research shows that many businesses experience improved productivity when outsourcinghighly transferableback office functions such as telemarketing to independent teams. When you outsource with Magnapath, your business can save costs incurred for equipment, rent, utilities,recruitment, training and up to 70% in salary costs. Magnapath provides cutting edge solutions to monitor staff while giving you the ability to effectively manage your business and engage in the core functionalities.

At Magnapath, we can provide highly skilled telemarketing staff to cater for your business needs that can undertake (but not limiting to) tasks as noted below:

• Products and services sales
• Lead Generation
• Appointment setting
• B2B calls
• Compileand update data in the relevant software programs